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Frequently asked questions
Espace Alpe d'Huez area
What is the altitude of Villard Reculas?
The resort of Villard Reculas is situated at
an altitude of 1,500 metres a charming, authentic village resort!
In both winter and summer, enjoy the tranquillity of a well-preserved village and a magnificent playground!
an altitude of 1,500 metres a charming, authentic village resort!
In both winter and summer, enjoy the tranquillity of a well-preserved village and a magnificent playground!
What is the altitude of Alpe d’Huez?
The Alpe d’Huez resort is situated at an altitude of 1,860 metres and features a peak, the Pic Blanc, which rises to 3,330 metres. The ski area’s south-facing slopes and the fresh mountain air guarantee a complete change of scenery in the heart of the Alps!
What is there to do in
Villard Reculas in the summer?
Villard Reculas in the summer?
Hiking, trekking, mountain biking, cycle touring, etc. With 300 days of sunshine a year, Villard Reculas offers the perfect setting for your summer activities. It’s the perfect opportunity to head out into the great outdoors and discover or rediscover the mountains in a whole new way.
Espace Alpe d'Huez : what are the dates for the 2025–2026 winter season?
The Alpe d’Huez ski area, along with the various ski lifts on site, will be open from 6 December 2025 to 19 April 2026. With guaranteed snow and legendary slopes, the ‘Isle of Sunshine’ promises another thrilling season for enjoying the joys of winter sports.
What's the weather like in the ski area?
The Espace Alpe d'Huez enjoys 300 days of sunshine a year! Check the real-time weather and which slopes https://skipass.villard-reculas.com/meteo-et-ouvertures/are open.
What are the snow conditions?
Check out the Espace Alpe d'Huez webchttps://skipass.alpedhuez.com/hiver/les-webcams/ams to see the current slope conditions live.
Where can I find general information about the resort?
If you have any questions about the resort (activities, events, services, etc.), please contact the Villard Reculas Tourist Office directly.
Phone: 04 76 80 45 69
You can also find further information by clicking here.
Phone: 04 76 80 45 69
You can also find further information by clicking here.
Resort accessibility
How do I get to
Villard Reculas?
Villard Reculas?
To ensure easy access, a range of transport options and connecting routes have been put in place.
Please visit our ‘How to get to Villard Reculas’ page for more information.
Please visit our ‘How to get to Villard Reculas’ page for more information.
I have a disability : how can I find out about the accessibility measures that have been put in place?
Full details of accessible facilities and services are available from the Villard Reculas Tourist Office.
Phone: 04 76 80 45 69
Phone: 04 76 80 45 69
Your booking in Villard Reculas
Can the marketplace carry out my searches and bookings for me?
The Villard Reculas marketplace is not a booking centre, so it is not authorised to handle all aspects of your booking. We have therefore designed the platform to make your experience as simple, intuitive and seamless as possible.
Is it advisable to book your stay in advance?
During busy periods, such as school holidays or Tomorrowland Winter, certain services may quickly become unavailable.
To avoid any unpleasant surprises on arrival, we recommend that you book your stay in advance directly via our online platform.
To avoid any unpleasant surprises on arrival, we recommend that you book your stay in advance directly via our online platform.
What should I do if I don’t have
a booking confirmation?
a booking confirmation?
Although you have not received confirmation, your booking may have been confirmed. Before placing a new order, we would advise you to check with us regarding the actual status of your initial request. You can send us your booking reference or any other queries directly by email using our contact form.
Can I get an invoice for my stay?
The marketplace does not issue invoices.
However, a sworn statement can be provided for CSEs, along with a summary of your order. Invoices for subscription packages are available in your customer account. For any other invoices, please contact the merchants from whom you made your purchases directly.
However, a sworn statement can be provided for CSEs, along with a summary of your order. Invoices for subscription packages are available in your customer account. For any other invoices, please contact the merchants from whom you made your purchases directly.
What documents should you keep in case of a problem?
When making a booking, please make a note of your order number and keep a copy of your transaction details. Should you lose your booking, experience a technical fault, or be involved in an accident, you will then be able to provide your booking details promptly so that we can resolve the issue as quickly as possible.
What are the different payment methods?
We accept the following payment methods: Visa, Mastercard, Carte Bleue, American Express, and Oney in 3 or 4 instalments at no extra cost (for amounts between €400 and €4,000).
Lift pass
I need help with my ski pass what should I do?
If you have any questions about the packages, you can send your booking details or any other enquiries directly via the contact form on the SATA website, the ski lift company for Espace Alpe d'Huez.
Are there reduced rates for people with disabilities at the Espace Alpe d’Huez?
Yes, reduced rates are available for people with disabilities.
To view the terms and conditions, please click here.
To view the terms and conditions, please click here.
Accommodation
How can I check the availability of accommodation in Villard Reculas?
Go to the ‘Accommodation’ tab on our website, then enter your dates of stay and the number of people. The properties displayed will be available for the dates you’ve selected.
How can I see the location of the accommodation?
In the ‘Accommodation’ section, simply select your preferred accommodation. Its location will appear on the interactive map, marked by a black circle.
Is accommodation available on a nightly basis or only on a weekly basis?
Most properties are available on a weekly basis, usually from Saturday to Saturday, to simplify organisation and check-in. However, some properties can be booked on a nightly basis or for customised stays, subject to the owner’s terms and conditions. Please check the details of each listing to see what options are available.
I can’t find any available accommodation. What should I do?
Our listings are updated in real time based on availability. Please ensure you have entered your dates and search criteria correctly in the accommodation tab. If no properties are displayed, this means there is no longer any availability for the selected criteria.
How do I find the web host’s contact details?
You can contact the owner via their property listing by clicking on ‘Contact the host’ at the bottom of the page.
If you have already made a booking, you can also find their contact details in your customer account on the platform or booking e-mail confirmation.
If you have already made a booking, you can also find their contact details in your customer account on the platform or booking e-mail confirmation.
What happens when I arrive at my accommodation?
Check-in at your accommodation depends on the property manager.
Details regarding check-in arrangements (time, where to collect the keys, etc.) are usually specified in your booking confirmation or on the property listing. Please remember to check your emails or contact the property manager directly to arrange your arrival.
Details regarding check-in arrangements (time, where to collect the keys, etc.) are usually specified in your booking confirmation or on the property listing. Please remember to check your emails or contact the property manager directly to arrange your arrival.
Insurance
What insurance should I choose for my stay in Villard Reculas?
- Cancellation insurance: covers unforeseen events before or during your stay (illness, accident).
• Ski insurance: covers on-piste rescue costs, medical transport, and reimbursement of ski passes and lessons for any days not used following an accident, where applicable.